FAQs

FlexPoint Virtual School is accredited through Cognia and by the Accrediting Commission for Schools Western Association of Schools and Colleges (ACS WASC).

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FlexPoint Virtual School does not issue a high school diploma at this time. Students are able to take FlexPoint Virtual School courses with credit toward graduation as long as the diploma granting institution or local school accepts FlexPoint Virtual School transcripts. Consult with the school to determine if FlexPoint Virtual School courses are eligible before enrolling. Students can be active in up to 6 courses at a time.

If a student has a disability or impairment, this should be indicated during registration. Parents/guardians are responsible for providing FlexPoint Virtual School a copy of the student’s most current IEP (Individual Educational Plan) or 504 Plan. These documents should be submitted directly to [email protected] by the parent/guardian. All students at FlexPoint Virtual School have access to many accommodations that naturally occur in the virtual setting. In addition, FlexPoint Virtual School may be able to provide additional accommodations per a student’s IEP or Section 504 Plan if the accommodation(s) is/are applicable to the online educational environment. Please note that some accommodations may not be possible to implement in the online educational setting. Students/families are encouraged to communicate regularly with teachers at FlexPoint Virtual School to determine whether the virtual educational environment can appropriately meet the needs of the student. FlexPoint Virtual School offers a grace period for families to determine if the online environment is an appropriate fit. Please be sure to discuss the limitations of this grace period with FlexPoint Virtual School teachers or support representatives immediately upon enrollment in FlexPoint Virtual School.

FlexPoint Virtual School will enroll students ages 4 through 19. 

• PreKindergarten - Students must be 4 years old on or before October 1.
• Kindergarten - Students must be 5 years old on or before October 1.
• 1st Grade - Students must be 6 years old on or before October 1.

Maximum ages for elementary students may apply; please email [email protected] with specific questions.

The student’s age on the date of the course enrollment (that is, the date on which a complete registration or course request for a course semester is made) may not be older than 19. Students must complete all coursework, including the final exam, before the student’s 21st birthday.

Those in the Exceptional Student Education (ESE) program who have not earned a standard diploma remain eligible for educational services through the end of the school year in which they become 22 years old. (IDEA.97-300.121(a))

FlexPoint Virtual School does not currently have course demos to provide prospective students.

Here are a few options that gives students an idea of how FlexPoint Virtual School courses work:

• In-depth course descriptions that summarize what the course offers as well as detailed descriptions of topics and modules contained within the courses. The student can explore each course in-depth in our course catalog.
• Sample lessons from our courses are available on the about our curriculum page.
• FlexPoint Virtual School offers a 14-day refund policy for courses. This gives the student the opportunity to sign up and pay for a course to see exactly how the course content will be delivered. See the “Tuition & Refunds” section below for more information.

While FlexPoint Virtual School representatives cannot help decide what courses to enroll in, the student can contact local school counselors for recommendations on courses. The student can also visit the course description page where more information about what topics will be covered in each course as well as recommended prerequisites. With the FlexPoint Virtual School program, the choice is up to the student on what courses to enroll in.

Elementary-aged students can take middle or high school level courses with FlexPoint Virtual School. The student will have a maximum of 27 weeks per semester to complete the course. Please refer to “Is there an age limit for enrollment?” for more information.

FlexPoint Virtual School courses may require additional items to support learning activities. Any student-provided items required will be listed within the course. Some advanced high school courses may require an e-text that will be provided. 

View Supply List

Students are typically required to submit a minimum of 2–3 assignments per week in each course. FlexPoint Virtual School understands many students have schedules that fluctuate due to various reasons. Please communicate special requests to teachers.

Middle and high school students should plan to spend about 4–5 hours per week on each course; Advanced Placement^® courses may need up to 10 hours per week. This includes reading the lessons, watching any accompanying videos, completing all practice problems, and then submitting the homework. Elementary students should plan for 3–5 hours per week for each course.

To ensure time for comprehension and mastery, students must work in a course semester for 14 days at minimum (28 days of work is required, at minimum, for a two-semester course). Based on content, some courses may have longer seat time policies. Most FlexPoint Virtual School courses are designed for a semester to be completed in 18 weeks. To support the best interests of students, the maximum time to complete a half-credit course is 27 weeks. For students who do not complete a course in 27 weeks, FlexPoint Virtual School reserves the right to impose an extension fee for an additional month of access or to re-enroll the student and invoice for the full amount of the half-credit course. (For detailed pricing information, please review the courses page.) Credit recovery courses are designed for each semester to be completed in 6-8 weeks. The maximum time to complete a half-credit is 10 weeks. For students who do not complete a credit recovery course in 10 weeks, FlexPoint Virtual School reserves the right to impose an extension fee for an additional month of access or to re-enroll the student and invoice for the full amount of the half-credit credit recovery course.

Teachers are available Monday – Friday from 8 A.M. to 8 P.M. (depending on the teacher’s time zone). Emails and phone calls will be returned within 24 hours. Assignments will be graded within 48 hours. FlexPoint Virtual Elementary School students will enjoy Class Time activities with the teacher and other students. These opportunities will be advertised by each teacher.  Class Time is also recorded for students unable to attend live sessions.

Proctored exams are not required by FlexPoint Virtual School. Although a proctored exam could be requested if an Academic Integrity violation exists for a student.

You can send a request to [email protected] including the student’s full name and NCAA ID#. The transcript can be electronically uploaded directly into the student’s NCAA account. The student’s NCAA account must list FlexPoint Virtual School as one of the attended schools.

After completing a semester of a course, an official transcript will be available to be sent to the student, the student’s school, or another academic institution. FlexPoint Virtual School can send transcripts electronically, by standard U.S. Mail, or Overnight. Transcripts can be requested in a couple of ways:

• Through Parchment:
  • Create an account and fill out the information
  • Request a transcript to be sent to you or an academic institution
  • Pay applicable fees, if needed
  • After the request of the transcript, the student can keep track of the process of the transcript within the student’s account
• By Email (electronic copy/PDF only):
  • Send an email request to [email protected]
  Include the recipient’s full name and email address

Educator is the learning management system (LMS) that FlexPoint Virtual School uses to deliver the course content and learning experiences. When students log in to the student information system, the student will visit the student dashboard to view the active courses and pass through to Educator to enter the virtual classrooms. In Educator, the student will access lessons, assessments, gradebooks, classroom communications, and more.

Virtual School Administrator (VSA) is a platform used to house student records and enrollment. Students access courses by logging in to VSA using credentials created during registration. Authorized administrators can access assigned student’s records, progress and various types of reports for their school and district via VSA.

Tuition will depend on the amount and types of courses taken. Most courses are divided into two semesters. Pricing information (per semester) is as follows:

• Tier 1: $475
• Tier 2: $400
• Tier 3: $325

Check out the course list for detailed pricing information.

The goal is to make this process as easy as possible. A parent or guardian must email FlexPoint Virtual School at [email protected] within the grace period. The grace period is defined as 14 days active or less than 15% complete, whichever occurs first. Once FlexPoint Virtual School receives the notification, the refund will be processed for any active semester(s). FlexPoint Virtual School has a non-refundable $75 administrative fee. If the student is not currently active in a semester and we receive a request for withdrawal, a full refund will be given. Refunds will be processed within 10 business days of receipt. The refund will be applied back to the original form of payment. Please realize it can take several days for the refunded amount to appear in the account.